Privacy Policy

NeuU Integrative Mind-Body Medicine & Results Coaching (“NeuU”, “we”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, join our email list, book a call, or work with us.

By using this website or submitting information to us, you consent to the practices described in this Policy.

Information We Collect

We may collect the following types of information:

• Contact information – such as your name, email address, and phone number when you join our list, request a resource, or book a call.

• Form and intake information – details you choose to share about your history, symptoms, goals, and preferences when you submit questionnaires, applications, or intake forms.

• Usage data – such as IP address, browser type, and pages visited, collected through cookies or analytics tools to help us improve our website.

• Client records – for those who become coaching clients, limited information necessary to provide services, stored securely through PHIA/PHIPPA-conscious platforms (for example, JaneApp or similar systems).

How We Use Your Information

We may use your information to:

• Provide and personalize services, including coaching sessions, calls, and programs.

• Respond to inquiries and communicate with you about bookings, resources, or updates.

• Send newsletters, educational content, and occasional offers (you can unsubscribe at any time).

• Maintain records in accordance with professional and legal requirements.

• Improve our website, services, and user experience.

Legal Basis (for visitors in Canada and other regions)

Our legal basis for collecting and using personal information is typically your consent, our legitimate interest in operating and improving our services, and/or the need to perform a contract (for example, when you book and pay for services).

How We Protect Your Information

We take reasonable steps to safeguard your information through secure platforms, password protection, encryption where appropriate, and limiting access to those who need it to perform their role. While we strive to protect your data, no system can be guaranteed 100% secure.

Third-Party Service Providers

We may use trusted third-party providers to help deliver our services, including:

• Scheduling and calendar tools

• Email marketing platforms

• Practice management systems (e.g., JaneApp)

• Payment processors (e.g., Stripe) if and when payments are accepted online

• Analytics tools to understand website usage

These providers only receive the information necessary to perform their functions and are not permitted to use it for other purposes.

Cookies and Analytics

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can adjust your browser settings to refuse cookies, though some features may not function optimally.

How Long We Keep Your Information

We retain personal information for as long as necessary to provide services, comply with legal and professional obligations, resolve disputes, and enforce agreements. Client records may be retained in accordance with professional standards and applicable health information legislation.

Your Rights

You can withdraw consent to email communications by using the “unsubscribe” link

Children’s Privacy

This website and our services are not specifically directed to children. We do not knowingly collect personal information from individuals under the age of 18 without appropriate consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

NeuU Integrative Mind-Body Medicine & Results Coaching
Email: [email protected]

Last updated: Dec 2025